Field Notes

In my opinion, it is impossible to separate quality from housekeeping and an organized work space. There are several benefits of clean and well organized work spaces.

MAINTAIN A HEALTHY WORK/LIFE BALANCE. Stay happier, healthier, and more productive by balancing your time between work, family life, emotional/spiritual development, community activities, and physical fitness.

CELEBRATE SUCCESS. Recognizing people doing things right is more effective than pointing out when they do things wrong. Regularly extend meaningful acknowledgement and appreciation – in all directions throughout our company.

ALWAYS REMEMBER THAT WE’RE A FAMILY. Our relationships go deeper than simply being team members at work. We genuinely care for and about each other. Whether it’s a kind word during a tough stretch, a friendly smile each morning, or a helping hand in stressful times, show your compassion.

BE PROCESS-ORIENTED. World-class organizations are built on a foundation of highly effective, repeatable processes. Look to create processes for every aspect of your work, and then turn those processes into habits to achieve consistent results.

WORK SMART. Do your homework and be prepared for all meetings, calls, and appointments. Be organized and plan your work for maximum efficiency. Solve problems before they happen by anticipating future issues, planning for contingencies, and addressing them in advance. Think things through.

BE A BRAND AMBASSADOR. Live our mission statement. Everything we do is built on trust and trust is built on relationships. Make smart decisions that enhance long-term relationships. We’re all responsible for, and benefit from, Field’s image and reputation. Act in a way that brings honor to us all.

SHARE INFORMATION. Communicate. Communicate. Learn to ask yourself, “Who else needs to know this?” With appropriate respect for confidentiality, practice transparency and share information freely. The more people know, the better we can collaborate, and the more effective we can be.

WHEN IN DOUBT, COMMUNICATE PERSONALLY. When delivering difficult or complex messages, or in emotionally charged situations, speak “live” versus hiding behind e-mail or voicemail. Where appropriate, follow-up in writing to confirm your understanding.

Field listed to Inc.’s inaugural 50 Best Workplaces, the first such measurement of American companies with up to 500 employees that deploy state-of-the-art techniques to keep their staff happy and productive.

THINK AND ACT LIKE AN OWNER. Make decisions by asking yourself, “What would I do if this were my company? Could I be making or saving the company more by doing it differently?” Spend the company’s money like it was yours. Our job is to take care of the customer and make money doing it.

ASK QUESTIONS. The quality of the information you get is directly related to the quality of the questions you ask. Be curious, ask thoughtful questions, and listen intently to the answers. Be more interested in asking and listening than in speaking. Asking questions is the best way to learn and is critical to Field’s overall approach. Be a sponge.